Vinted Shoppers Express Anger About Sizing Changes
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
The popular resale platform has altered its sizing categories for women's and children's garments failing to inform all users about the change.
Social Media Response
Numerous buyers and vendors are posting online stating that platform listings now display a different size category versus the original listing due to the recalibration.
The company said the updated approach better aligns with other platforms.
They have suggested members to review their products and update the measurements by hand when needed, resulting in member annoyance.
Measurement Approach Modifications
Earlier, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement was previously a 12 but is now a UK 16-18.
User Experiences
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, from Glasgow, said garments she listed featuring size 14 markings were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Manual Updates
A different user, from Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she explained.
Marketplace Information
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: last year, Vinted reversed a change to its shipping options after backlash from users.